Interviewer Incidence

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IntIncidenceMenu

Interviewer Incidence menu

 

You can check efficiency for a specific interviewer, or all interviewers, by selecting Interviewer Incidence from the Callout menu.  There are several ways to analyze interviewer productivity, including:

 

Real Time Metrics
Browse All Calls
Detail Report
Summary Report
Downtime Report
Time Sheets

 

In addition, if you are testing in more than one database at the same time (and have more than one Fileserver available for music testing), you can Move Interviewers to another database by selecting that option.